Since the washers include fewer moving components that reduce the amount of operating issues, LG provides a 10-year limited guarantee to guarantee performance. But that does not mean that you may not encounter a issue with the washer on occasion. You frequently can troubleshoot fundamental problems such as a failure to start or a leak yourself, so that you can return to doing your laundry without making a service call.
Failure to Operate
If your LG washer won’t turn on, then check to see if the power cord is correctly plugged into a three-prong, 120-VAC socket. If the machine still does not turn on, then examine your home’s fuse box or circuit breaker to see if there’s an issue. Replace a blown fuse or reset the circuit breaker if necessary. If the washer has power but nevertheless won’t operate, its controller panel may have turned off because of inactivity. Press the power button to turn it back on. Your LG washer will not operate if its lid is open, so ensure nothing is caught under the border to keep it from correctly shutting.
The washer may make strange noises which indicate certain issues. Should you hear a rattling or clanking sound, it usually means foreign objects such as coins or keys have found their way to the tub. Switch off the washer and check the tub and filter for foreign objects. Get in touch with a professional when the sound persists after the objects have been eliminated. Should you hear a vibrating noise when you start your washer for the very first time, it may mean packaging materials such as the delivery bolts weren’t eliminated. Consult your manual to find out the correct method for removal. The machine can vibrate if it is not level. Check the manual for the proper procedure for correcting the machine’s leveling feet. If your washer makes a thumping sound, it typically signals a heavy load is being washed. The sound is normal, but if it persists, the washer may be out of balance. Halt the cycle and redistribute the load for good balance.
When water leaks on your LG washer, the inlet hose connection may be loose. Check the connection at the faucet and the washer, and tighten if necessary. Also examine the hose for cracks or tears and then replace it if you find any harm. The washer may experience a leak when the drain hose has come loose or isn’t inserted far enough into the drain. To avoid the hose from coming loose while the washer drains, tie it into the inlet hose or standpipe. Make sure that the drain hose is inserted up to the drain hose flange when you’ve got a little drain tube, or 1 to 2 inches past the flange when you’ve got a large drain tube. Your washer may leak if your house’s drain pipes are clogged. Check to see if water is backing up out of the pipe when the machine drains. If it backs up, contact a plumber to remove the clog.
Failure to Wash
If the washer neglects to rinse a load, then there can be an issue with the amount of soap used. Follow the instructions on the soap bottle to make sure that you are adding the correct amount for the magnitude of the load. However, if your load’s soil level isn’t high, you may want to reduce the amount of soap used. If your washer is a high-efficiency (HE) model, make sure you choose detergent with the HE emblem to prevent excessive suds.